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The Ins and Outs of Communicating with Patients to Build Trusting Relationships and Improve Care

 Kellie Goodson, our Diversity Crew partner, has implemented Vizient performance improvement networks on those topics as well as co-led national Affinity Groups for the Centers for Medicare and Medicaid Services. She led the Patients First project, a multiyear analysis of hospitals leveraging and deploying PFE in quality and safety improvement.

Read here as Kellie Goodson speaks impactfully about improving care through trust and relationship building.

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