Author: Shell Roth

Learn about our dynamic Partner, Shelley Roth, and their work with companies creating inclusive practices, answering questions and promoting understanding related to the gender spectrum in this ShoutoutHTX.com Interview. Read About Shelley

To many it feels like a new world of identities and pronouns out there.

After years of being called “ma’am” by well-meaning customer service providers, medical providers and most consumer facing personnel, I came up with the idea of leaving a “Tip Card,” along with the usual monetary tip, to educate wait staff and other customer-facing personnel. These folks weren’t trying to be offensive; they just were trying to […]

Everyone likes being addressed by their name, as it evokes feelings of recognition, belonging and respect. But how do you refer to someone, other than by their name? By using proper pronouns.