Frequently Asked Questions

Certification

Yes! You can inquire about availability and rates by email: LetsGo@DiversityCrew.com

Category: Certification

Yes, we develop custom courses for organizations built for their specific DEI needs. To chat about your custom course development needs, email LetsGo@DiversityCrew.com.

Category: Certification

Yes! We offer bulk discounts on courses and certifications on any purchase of ten or more. For pricing, email: LetsGo@DiversityCrew.com

Category: Certification

We would love to hear from you, and we take this kind of feedback very seriously as we build our curriculum.

Category: Certification

Yes, if you purchased courses that are also part of the DEI Certification, contact us within 30 days of purchasing those courses and we can apply the money you have already spent toward a full certification purchase. 

Category: Certification

No. Single courses show only the date of completion, and do not expire. 

Category: Certification

Please email LetsGo@DiversityCrew.com.

Category: Certification

Yes, we have many partners who market our courses online, and we share a percentage of each sale with them. If you are interested in becoming one of our affiliates, please email LetsGo@DiversityCrew.com and tell us why you would like to market our courses. Currently we are only able to offer affiliate partnerships with US-based companies and individuals, and we are doing this on a limited basis.

Category: Certification

We would like to know about interest in in-person training, as we currently provide this service to organizations and associations, and we are curious if there is enough interest to provide individuals an opportunity to take these classes or certifications in person. If you have an interest in this, please let us know specifically what you would be interested in at LetsGo@DiversityCrew.com.

Category: Certification

We currently have 30 partners, and a waiting list of new partners to consider, but please let us know of your interest. We are actively growing our Speaker Bureau, and considering new instructors, and we look forward to hearing from you about what you have in mind. 

Category: Certification

We are building our course offerings rapidly, and we are speaking with many potential instructors, so please know that we are serving clients first, if it takes us a bit longer to respond. If you have an interest in creating a course for Diversity Crew Institute, please email LetsGo@DiversityCrew.com with your concept for a course topic, and your qualifications for creating this course. 

Category: Certification

That would be so disappointing to us, but we would learn from your feedback, cancel your course, and refund your full payment as long as you notify us at LetsGo@DiversityCrew.com within 30 days of purchase.

Category: Certification

Each course includes a video class with an instructor who is specifically experienced in that particular topic. Videos vary in length from 20 minutes to 55 minutes. Every video includes captions.

After a course you will be given a short quiz to ascertain your absorption of the knowledge. To pass the course you must achieve 80 percent or higher of correct answers. You have the option to retake the course as often as you need. After you achieve 80% correct answers on the quiz, you will receive your certificate to print or download. That certificate will remain available if you return for it later. 

Each course includes materials. These materials include a downloadable version of the slides, and a downloadable transcript of the entire course. We have included these tools to serve you and all learners inclusively. We respect neurodiversity, and recognize that some people learn visually, some learn better through hearing, and sometimes a transcript is necessary so an E-reader can be used for those with limited vision. We are always striving to learn and serve all humans better, and we value your suggestions and feedback.

Category: Certification

Access to the materials does not have an expiration date. Our intention is to provide ongoing education and access to all of the materials in our certification program. You should be able to access all of the course material as well as the continuing education webinars indefinitely as detailed in our Terms & Conditions.

Category: Certification

Twelve months from purchase date.

Category: Certification

We are a fully remote operation, with our owner and several partners in Dallas, Texas, but our partners and instructors are spread out across the United States. 

Category: Certification

We have a diverse and inclusive group of instructors who have worked in diversity, equity and inclusion in a variety of industries, geographies and organization types including corporations, nonprofits, government, academia and educational institutions. To learn more about our team you can visit here and click a picture to read about each member. You’ll notice that we feel strongly that each instructor is speaking from a personal lived experience and specialty area as they address their particular course. https://diversitycrew.com/who-we-are/

Category: Certification

Diversity Crew Institute is woman-owned by CEO Eve Mayer. For more info on Eve, click here: https://diversitycrew.com/who-we-are/eve-mayer/

Category: Certification

Our courses are some of the first focused on DEI topics that incorporate the principles of Universal Design. Universal Design is a system we use that includes visual descriptions, captions, transcripts, and more to help our courses be accessible to those with disabilities, including those who are blind, hearing impaired, and neurodiverse. We are proud to have earned recognition in this area from Asset Based Consulting, as indicated by this badge, which states that we have made every effort to make our education accessible to all. 

Category: Certification

Diversity Crew Institute

You can request a password reset by visiting the Request a Password Reset page.

  • Enter your email address
  • Click the “REQUEST PASSWORD RESET” button
  • Check your email inbox for a message from Diversity Crew with the subject “[Diversity Crew] Password Reset”
    • Allow for up to 5 minutes for the email to arrive. If you don’t see it in your inbox, check your Spam or Junk folder.
  • Open the email and click the link included at the bottom of the message.
  • When the web form opens, enter a new password and repeat it for confirmation then click the “UPDATE PASSWORD” button.

Your password is now reset and you can visit the My Account page to login using your new password.

You can find all of the courses you have access to on the Subscriptions tab of the My Account page.

Scroll to the bottom of any page on the Diversity Crew website

Click the My Account link in the lower left corner of the site

If prompted, enter your email address and password to login

Click on the Subscriptions link at the top of the Account page

Click on the course or program that you would like to view

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